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Frequently Asked Questions
Why choose our EV charging solutions?
We offer a professional technical team with a long-term industry vision, ensuring market-leading products. Our charging stations follow international standardization designs with smart back-end services and have passed rigorous laboratory tests across various scenarios.
Do you have experience in overseas charging projects?
Yes, we are pioneers in international markets. We have collaborated with power companies in the UK for PV system integration, operators in the US for freeway DC fast charging networks, and major automakers to provide service for electric vehicle fleets.
What are the primary advantages of your products?
Our products feature telecom-level design, support for multiple standards (CCS-1/2, CHAdeMO, GB/T), wider voltage ranges, superior temperature adaptation, and advanced modular design for longevity and reliability.
Can you explain the differences in global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. We provide solutions compatible with these various global requirements to ensure seamless charging.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is often limited by the vehicle's battery management system. However, high-power chargers are significant because they can support dual connectors to charge two vehicles simultaneously and provide future-proofing as battery technology improves.
How do you provide after-sales technical support?
We provide comprehensive technical training, including written materials and videos. Our team helps customers master parts replacement and maintenance. In urgent situations, professional technicians are available to provide support.