■ About Our Technology
Established in 2018, our facility spans over 10,000 square meters in the High-tech Zone. We are a green and environmentally friendly new energy enterprise focusing on the production of charging piles, construction of electric vehicle charging station solutions, and integration of photovoltaics and energy storage. We serve as a technical leader in electric vehicle charging equipment manufacturing. Our business scope includes power transmission and distribution equipment, charging pile sales, and operation of electric vehicle charging infrastructure. We aim to create the safest and most efficient new energy vehicle charging network.
■ Frequently Asked Questions (FAQ)
1. What should I do if charging fails to start?
Ensure the charging gun is fully inserted until you hear a "click" sound. Check for foreign objects or oxidation on the gun head or vehicle port. Re-plugging often resolves connection issues.
2. What are the common causes for charging stopping automatically?
Common causes include communication handshake failure between the BMS and the pile, incompatible protocols, or safety protection triggers such as insulation faults or electronic lock malfunctions.
3. What is the protection rating for this charging station?
The station is rated at IP54, providing significant protection against dust and water splashes, making it suitable for various outdoor and public environments.
4. What real-time data does the LCD display show?
The built-in display provides clear information regarding charge voltage, charge current, charge quantity (energy delivered), and specific fault codes for troubleshooting.
5. What is the operational temperature range?
The equipment is designed to operate reliably in environments ranging from -25℃ to +45℃, with a working humidity of 5% to 95% RH.
6. How is the unit installed?
The unit offers flexible installation options. It can be column mounted (floor mounted) or wall mounted depending on your location requirements.
Walnut Charger
