How do I start a charging session?
You can start charging via APP, RFID card, QR code scan, or credit card payment, depending on the charging pile's specific configuration.
How long does it take to fully charge an EV?
AC charging typically takes 6–10 hours for a full charge. DC fast charging can charge from 20% to 80% in approximately 30–60 minutes.
Can the charging pile work in bad weather?
Yes, our charging piles have an IP67/IP55 rating, supporting safe outdoor use in rain, snow, and high humidity conditions.
What happens if a power outage occurs during charging?
The charging pile will automatically stop and cut off power for safety. It will resume charging from the interruption point once power is restored.
What is the warranty period for the charging pile?
The standard warranty is 12–24 months, with options for extended warranty and professional maintenance services.
What safety protections and certifications are included?
Protections include overvoltage, leakage, lightning, and overheating. Products are certified by CE, FCC, RoHS, and other international safety standards.