Frequently Asked Questions
Q1: What are the available power ratings for this EV charger?
This series is available in 7kW, 11kW, and 22kW power ratings to suit different vehicle requirements and charging speeds.
Q2: Can this charger be installed outdoors?
Yes, the charger features IP55 and IP65 protection ratings, making it suitable for both indoor and outdoor installations in various weather conditions.
Q3: What safety protections are included?
The unit includes comprehensive safety features such as Over Voltage Protection (OVP), Over Current Protection (OCP), Over Temperature Protection (OTP), and Residual Current Detection.
Q4: Which EV connector types are supported?
The charger is compatible with Type 1, Type 2, GBT, and Tesla charging interfaces, ensuring broad compatibility with most electric vehicles.
Q5: What are the installation options?
The charger is designed for versatility and can be either wall-mounted or floor-mounted using a pedestal, depending on your site requirements.
Q6: Does it support smart connectivity?
Yes, it supports multiple communication methods including Ethernet, 4G, WiFi, and Bluetooth, and is compatible with the OCPP 1.6J protocol for remote management.
Walnut Charger
