Frequently Asked Questions
What is the warranty period for this charging station?
We offer a comprehensive 24-month (2 years) warranty on our fast EV charging stations.
Which connector types are compatible?
The unit supports CCS, CHAdeMO, and GB/T output connectors to accommodate various electric vehicle standards.
Can this station be installed outdoors?
Yes, it features an IP54 waterproof rating and IK08 impact protection, making it suitable for outdoor installation.
What charging methods are supported?
The system supports Quick Charge functionality and can be initiated via RFID cards or the 7-inch touch screen interface.
What certifications does the product hold?
The product is certified under CCC, CE, ISO, TUV, and RoHS standards, ensuring international quality and safety compliance.
How is the product shipped?
Goods are typically shipped via DHL, UPS, FedEx, or TNT for small orders (3-7 days), with airline and sea shipping options available for bulk orders.