Q1: What is your packaging method?
A: We ensure safe delivery with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for added protection during transport.
Q2: What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment.
Q3: What is the typical lead time?
A: Our lead time is typically 30-40 days, depending on items and order quantity. Expedited processing is available upon request for special requirements.
Q4: Do you offer customized product development?
A: Yes, we offer customization services. We can tailor product appearance based on your drawings and replace specified components as requested.
Q5: What is your sample policy?
A: We can provide samples if parts are in stock. Customers are responsible for sample and courier costs.
Q6: Are all products tested before delivery?
A: Yes, all products undergo 100% rigorous testing before delivery to ensure quality and performance.
Walnut Charger
